The small print — kept readable
Bryan White trading as The Wairarapa Handyman. These terms apply to all work we carry out across all service models. By engaging our services you agree to the following.
We operate under one of three service models, confirmed with you before work begins. If you're unsure which applies to your job, call Bryan on 027 202 5876 — he'll give you a straight answer.
For repairs, maintenance, small builds and general handyman work. Charged by time and materials. Rates confirmed before starting; checked with you before going past what was expected. No formal written quote unless the job is likely to exceed $2,000.
For larger projects where the full scope can't be reliably fixed at the outset. Operated on a transparent time-and-materials basis against an agreed working budget. Invoiced weekly or at natural project milestones. Materials purchased by the client through their own trade account wherever possible. Any materials we source outside that account are charged at retail with no additional markup.
For well-defined scopes of work typically exceeding $2,000. A formal written quote is provided following an assessment visit. The assessment and quotation fee ($247.50 plus mileage) is charged upfront and credited in full against the job if the work proceeds.
For the full explanation of how each model works in practice, see How We Work →
We'll confirm the applicable rate before we start, and check in before clocking on past what was expected.
| Item | Rate | Notes |
|---|---|---|
| First visit — solo | $247.50 | Covers travel and first 2 hours on site, Masterton. Minimum charge per visit. |
| First visit — with labourer | $345.25 | Same coverage, with an additional person on site. |
| Additional time — solo | $109.25/hr | Charged after the initial 2 hours. We'll always check in before continuing. |
| Additional time — with labourer | $158/hr | As above, with an additional labourer. |
| Out-of-Masterton travel | $1.05/km | Round trip from Masterton CBD. Added to the minimum. Confirmed at booking. |
| Materials & supplies | At retail | Recommended retail price. No markup applied. |
| Subcontractors | Cost + 15% | Plus 15% coordination and management margin where applicable. |
| Waste & rubbish removal | At cost | Tip runs or skip hire charged as incurred. Confirmed before arranging. |
| Assessment & quotation | $247.50 | For jobs likely to exceed $2,000. Plus mileage. Credited back if work proceeds. |
All rates include GST.
Invoices are issued weekly, at project milestones, or on job completion — depending on the service model in use. Payment is due within 7 days of invoice unless otherwise agreed in writing.
Payment by bank transfer only. Account details are shown on all invoices. We do not accept credit card or cash payments.
Overdue accounts may result in work being paused until the outstanding balance is cleared.
Where an open-scope arrangement has been agreed, the following additional terms apply.
A working budget is agreed before work begins. This is an indicative figure, not a fixed price. We will notify you before that budget is approached and will not exceed it without your agreement.
Where the client maintains a direct trade account (e.g. Mitre 10 MEGA Masterton), materials purchased through that account are the client's responsibility and are not invoiced through us.
Either party may pause or wind up an open-scope engagement with reasonable notice. Labour to the date of notice will be invoiced. Materials ordered or committed prior to notice remain the client's responsibility.
Scope changes are discussed and agreed before additional work begins — no additional spend without your explicit go-ahead.
Where work uncovers conditions that materially change the scope — concealed damage, non-compliant existing work, structural issues — we will stop, tell you what we've found, and agree a way forward before proceeding. We do not carry out additional work without your knowledge. No exceptions.
We hold NEBOSH health and safety qualifications and carry full public liability insurance. We operate under our own health and safety plan.
Clients are responsible for ensuring the site is reasonably safe and accessible, and for disclosing any known hazards before work begins.
Our liability is limited to the value of work performed. We are not liable for pre-existing conditions, latent defects, or issues arising from materials supplied by the client.
Where work is subject to building consent or compliance requirements, it is the client's responsibility to obtain those consents unless otherwise agreed in writing before work begins.
Jobs cancelled with less than 24 hours' notice may incur the minimum call-out charge.
Where materials have been ordered or collected for a job, those costs remain the client's responsibility regardless of when the cancellation occurs.
We prefer to resolve any concerns directly and promptly. If you have an issue with any aspect of the work or invoicing, contact Bryan first — most things can be sorted in a conversation. We will respond within 2 business days.
Call or text 027 202 5876 or email bryan@wairarapahandyman.co.nz and we'll get back to you promptly.
Client information is used solely for the purpose of providing and invoicing for services. We do not share client information with third parties except where required to complete the work — for example, with suppliers or subcontractors.
Call or text Bryan on 027 202 5876 or email bryan@wairarapahandyman.co.nz. He'll give you a straight answer.
Bryan White · Sole trader · Masterton, Wairarapa, New Zealand