We take your privacy seriously and only collect personal information that’s necessary to do our job properly.
This policy explains what information we collect, how we use it, and how we keep it safe, in line with the Privacy Act 2020.
What information we collect
We may collect personal information such as:
- Your name
- Phone number
- Email address
- Property address or job location
- Details about the work you’re enquiring about, including any images you send or we take on site
This information is typically collected when you contact us by phone, email, or through our website.
Why we collect it
We collect personal information so we can:
- Respond to enquiries
- Assess and quote work
- Schedule and carry out jobs
- Communicate with you about your work
- Invoice and keep proper business records
We only use your information for legitimate business purposes related to the services we provide.
How your information is stored
Your information is stored securely using standard business systems. We take reasonable steps to protect it from loss, misuse, unauthorised access, or disclosure.
We do not keep personal information longer than necessary.
Who we share it with
We do not sell, trade, or rent your personal information.
Information may only be shared where necessary to carry out the work (for example, with a supplier or insurer) or where required by law.
Accessing or correcting your information
You have the right to request access to, or correction of, the personal information we hold about you.
To do so, please contact us using the details below.
Contact us
If you have any questions about this privacy policy or how your information is handled, you can contact us at:
Email: bryan@wairarapahandyman.co.nz
Changes to this policy
This policy may be updated from time to time. The most current version will always be available on our website.